Resources

Events & webinars for properties

Upcoming events & webinars

Event
December 4-5 | Charlotte, NC

LeaseCon/TurnCon Student Housing

Webinar
Tuesday December 10, 2024 11 AM PST | 30 mins

Best practices for reducing uncashed security deposit checks

This webinar investigates common yet overlooked issues of uncashed refund checks. We will examine innovative solutions to minimize financial discrepancies and administrative burdens. Learn:

  • Efficient tracking systems
  • Effective tenant engagement to ensure prompt check cashing
  • Digital alternatives to mailed checks

Improve operational and tenant satisfaction through the adoption of these strategies.

Webinar
Tuesday January 21, 2025 11 AM PST | 30 mins

Benefits of digital security deposit refunds: How e-payments improve resident satisfaction

Learn compliance requirements to offer e-refunds effectively and responsibly. Takeaways:

  • Demand: Why e-refunds are more popular than checks
  • Compliance: Which jurisdictions allow e-payments and how to stay covered
  • Myth buster: Digital refunds won’t eliminate checks entirely
  • Practical steps to implement digital refunds

Gain strategies to enhance resident satisfaction, streamline refunds, and manage compliance.

Event
January 27-30 | Las Vegas, NV

NMHC 2025 Annual Meeting and Apartment Strategies Conference

Webinar
Tuesday February 11, 2025 11 AM PST | 30 mins

Optimizing move-out receivables: Recover move-out receivables before they hit collections

Recover outstanding move-out balances before they require collections and boost receivable recovery. Learn:

  • Early recovery strategies to minimize unpaid balances
  • Former resident communication tips
  • Enhance recovery rates & cut admin time with automation
  • Streamline move-out communication, encourage payments, and automate receivables recovery with Roost’s Balance Recovery

Gain actionable insights to reduce bad debt.

Event
October 21-23 | National Harbor, MD

Optech Conference & Expo

Roost webinars

Best practices for reducing uncashed security deposit checks

Tuesday December 10, 2024 11 AM PST (30 Minutes)

Best Practices for Reducing Uncashed Security Deposit Checks delves into the common yet overlooked issue of uncashed security deposit checks in property management. 

This webinar offers practical strategies and innovative solutions to minimize financial discrepancies and administrative burdens. 

Participants will learn how to:

  • Implement efficient tracking systems,
  • Engage with tenants effectively to ensure checks are cashed promptly, and 
  • Explore digital alternatives to traditional checks. 

Property managers can enhance operational efficiency, improve tenant satisfaction, and ensure financial integrity in handling security deposits through the adoption of these strategies.

Why demand for end-to-end security deposit solutions is on the rise

30 MINS

With staffing shortages and security deposit regulatory requirements on the rise, requirements on the rise, the leading multifamily owners and operators are evaluating end-to-end security deposit solutions that include both cash deposit management and security deposit alternatives.

Join us for a discussion on why this trend is on the rise, how to evaluate providers, and what kind of ROI to expect.

Panel: Why improving renter financial health is good for your residents and NO

30 mins

Reducing upfront move-in costs can help to fill vacancies and improve affordability for low- and moderate-income renters. But the greater impact—to both your residents’ financial outlook and your Net Operating Income—may come from what you put in place to support their long-term financial health. Join us for a panel discussion moderated by Roost CEO Chanin Ballance—and featuring Catalyst Housing Group's Annie Koo and the Financial Health Network’s Amelia Josephson—on how improving resident financial health can reduce hassle, stress, and costs for you and your residents.

What you’ll learn in 30 minutes:

• Why it’s so hard for renters to make financial progress

• What your property can do to help

• How renter financial health impacts NOI

ESG practices: Managing security deposit refunds and unclaimed property for positive social impact claimed property

30 mins

Discover strategies that harmonize financial stewardship with the “Social” of ESG principles, with a spotlight on the societal impact of multi family operations.From this webinar, you’ll learn how to:Navigate the intricacies of establishing clear and fair refund procedures.Understand the broader societal impact of unclaimed property managementLearn how to weave responsible governance into your financial stewardship practices.

Smart Money Moves: Security deposit practices for minimizing bad debt in property management

30 mins

Is your security deposit process optimized to minimize bad debt and enhance your property portfolio’s financial health?Gain valuable insights into crucial considerations for refining your process, adjusting your product mix for competitiveness, and ultimately boosting Net Operating Income (NOI).

Panel: Why every property should provide resident financial amenities

30 MINS

What you’ll learn in 30 minutes:

• Renters & modern money expectations

• Types of financial amenities available to properties

• How to choose & outcomes to expect

Our panelists:

• Leslie Hyman, CEO, Circa

• Lily Liu, CEO, Piñata

• Chanin Ballance, CEO, Roost

Cracking the code: How to minimize uncashed refund checks & unclaimed property

30 mins

Ten to twenty percent of security deposit refund checks are returned or left uncashed. This places ongoing burden on property accounting teams to reissue checks and/or to meet unclaimed property requirements. Learn how refund payables automation can dramatically decrease the time and cost association with uncashed refund checks.

Refund revolution: A modern guide to electronic security deposit refunds & compliance – Plus 5 Stats that define the modern refund process

30 MINS

Security deposit refunds payables are a time-suck and frequent source of renter complaints. But new automation technology is helping free up property accounting teams to focus on strategic initiatives while meeting the expectations of today’s renters. Join us as we look into the five stats that are shaping today’s modern refund payable processes.

How to outsource and automate refund payables in 3 steps

30 mins

Printing and mailing refunds. Calculating interest accrual and payment. Reissuing uncashed checks. Security deposit refund payables is manual and time-consuming. With accounting teams stretched thin and cash security deposits still the primary way residents meet security deposit requirements, reducing payable processing time is critical. Learn how to outsource and automate this process and save up to 50% on processing time.

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