Our story

It’s 2021. Roost’s future co-founders Chanin Ballance and Valarie Hamm Carlson are holed up in a cozy cafe in Portland, Oregon. And they’re deep in discussion. Fintechs are abundant, and quasi-insurtech products are on the rise. Why, then, is renter financial health worse than ever? 

Ballance, a serial entrepreneur and tech leader, and Hamm Carlson, a fintech veteran and landlord herself, joined forces to figure it out. Years later, Roost’s security deposit refund platform has helped countless properties simultaneously improve operational efficiency and their residents’ financial health. A leader in AI-driven security deposit solutions, Roost continues to forge partnerships and develop impactful new features that serve properties and renters alike.