Balance Recovery

Not all residents get a refund—some may owe you. Roost helps prevent bad debt by recovering these move-out receivables before they reach collections. Boost recovery rates with our efficient automation.

Eliminate recovery tasks for the site team

Providing itemized deposit statements with detailed charges, receipts, and photos helps residents understand their fees, reducing disputes and boosting satisfaction. Branded automated SMS notifications and emails make it easier for them to pay promptly.

Maximize revenue with minimal effort

Roost reduces friction by automating recovery before accounts reach collections, cutting bad debt and letting your team focus on what they do best. Let Roost manage the money matters, so your team doesn’t have to.

Schedule a demo >

How Roost Automated Balance Recovery works

Automated compliance

From sending residents charge details, including all available receipts & photos, to automating the process of sending refunds and mailing statements to residents.

Flexible payment options

Residents can split payments among themselves, increasing payment completion rates.

Automated notifications

Property-branded SMS & email notifications remind residents of their balance due and keep payments on track.

Seamless reconciliation

Payments post back to the resident ledger, and funds automatically transfer by ACH to your operating account.

Comprehensive reporting

Dashboard & detailed reporting keep you informed of all activities & payments.

Convenient payment options

Residents can pay with their linked account or card, and roommates can contribute to share the cost, increasing payment conversion. Offering a discount encourages faster payoff before sending accounts to collections.

Full visibility & reporting

The Roost dashboard and reporting tools provide full visibility of move-outs, refunds, and balances due. Access detailed status updates on all payments and activities by property and lease.