Roost automates the entire cash security deposit life cycle—from payment to refund to balance owed—so you reduce risk, reclaim time, and deliver a better experience for your residents.
Automated, compliant refunds—nationwide.
Manual processes slow things down and create risk—from missed deadlines to missing documentation or overcharges. Roost automates refunds, interest, and unclaimed property with built-in rules that do the heavy lifting—saving time, preventing errors, and keeping you audit-ready.
Use what you need. Automate what matters.
Pick the modules that fit your portfolio, from refunds only to full deposit management. Everything syncs with your PMS and works with your accounts or ours.
Collect deposits with verified payments, escrow compliance, interest tracking, and installment options.
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Built-in compliance, digital or check refunds, roommate splits, statement delivery, and audit trails.
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Recover 35%+ of balances due—before they hit collections with automated reminders & payment plans.
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Stay compliant and avoid penalties with automated notices, filing and escheatment.
Learn moreEliminate mailing checks and statements, manual payment plans, support tickets, and unclaimed property tasks.
Fewer checks, faster digital refunds—including roommate splits—for a smoother resident experience.
Keep more of what you're owed with automated payment plans that help residents pay before debt hits collections.
Stay on schedule with built-in state rules, portfolio-wide visibility, and tools that help your team deliver a better resident experience.
Trusted by operators with 500 to 100,000 units
Roost powers deposit operations for regional portfolios and NMHC-ranked operators alike—streamlining workflows, ensuring compliance, and making residents happier with faster, more transparent refunds.
Start your pilot
Roost integrates directly with your PMS—Yardi, RealPage, Entrata, and more—so your team sticks with the workflow they know. Your PMS stays the system of record, and most staff never need to log in to Roost.
With two-way sync and no change management, you get all the benefits without the burden.
Behind Roost is a friendly, knowledgeable team—ready to support your residents, operations and accounting needs. It’s like having a refund and compliance specialist by your side.
If a refund is late due to our oversight, we cover the cost.
Start with a no-risk pilot or talk to our team.
Roost is security deposit software for multifamily operators that automates compliance with 50+ state and local deposit rules. Its SmartCompliance engine tracks holding requirements, interest, required notices, and refund deadlines by property location, and AI-driven validation checks catch errors before refunds go out. The result is fewer disputes, fewer missed deadlines, and audit-ready records without manual tracking.
Yes. Roost supports two custody models: operators can keep deposits in their own bank accounts, or Roost can hold them in dedicated FBO (for-benefit-of) or escrow accounts. Keeping deposits in-house preserves existing banking relationships and lender requirements. Roost-held accounts take the banking workload off your team. Roost’s refund and compliance automation works with either model.
Yes. Roost has a SOC 2 Type II report, an independent audit that verifies its controls for security, availability, and processing integrity over time. Roost also supports single sign-on (SSO) and partners with FDIC-insured banks.
The best security deposit software for multifamily automates refunds, tracks state and local compliance, supports flexible deposit custody, and meets enterprise security standards like SOC 2 Type II. Roost covers all four. It works whether deposits stay in your accounts or Roost’s. It can handle refunds only or the full lifecycle, from move-in intake to move-out balance recovery. It also manages compliance across 50+ jurisdictions and supports SSO. Operators use Roost to cut manual work and deliver faster, accurate refunds to residents.
