Job Description
Location: Remote
About Roost:
Roost is transforming how properties manage security deposits, move-out receivables, and unclaimed property with automation, compliance, and customer-first innovation.
Role overview:
As the Director of Property Accounting Operations, you’ll lead Roost’s client financial operations with a focus on reviewing reconciliations processed by our system, conducting variance analyses on deposits on hand, and ensuring high standards of accuracy and compliance. You'll collaborate closely with product teams, providing feedback to enhance client reporting, service quality, and automation. This role also involves assisting with QA and validating new features to support continuous improvement.
Key responsibilities:
- Review reconciliations: Oversee reconciliations handled by Roost’s system, ensuring accuracy and compliance across the customer base
- Conduct variance analysis: Perform variance analyses on deposits on hand, identifying discrepancies and ensuring alignment
- Support product improvement: Provide feedback to enhance client reporting, service delivery, and automation features
- Assist with QA and validation: Help test and validate new accounting and reconciliation features for quality and functionality
- Develop quality control standards: Given input and help implement new processes to ensure timely, compliant, and accurate client reporting
- Enhance client relationships: Act as a trusted advisor for clients, addressing inquiries and supporting issue resolution
- Collaborate cross-functionally: Partner with product and operations to streamline and enhance client-facing accounting processes
Qualifications:
- Bachelor’s in Accounting or Finance; CPA preferred
- 3+ years in property accounting preferred. Background in Fintech a plus.
- Extensive expertise in reconciliation, variance analysis, and reporting, with advanced Excel skills, including proficiency in VLOOKUPs, pivot tables, and complex data manipulation.
- Proven ability in quality control, process improvement, and team collaboration
- Familiarity with property management systems and security deposit management
- Comfortable working with Google Suite and Slack
What we offer:
- Competitive salary and benefits
- Remote work and flexible hours
- The opportunity to shape Roost’s accounting processes within a fast-growing platform in multifamily
Roost is committed to building a diverse and inclusive team. Join us as we redefine property accounting operations for the multifamily industry.